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Technology Infrastructure

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Technology Infrastructure

Technology is driving the edge in the current business landscape and we are the catalyst to assist your business with market research deploying the latest and highly effective technical solutions ranging from hi-tech software, programming packages, infrastructure, combined with the best of our human knowledge.

At IBI, we are keen on providing you an experience that consists of the latest technologies used to collect, analyze and evaluate business intelligence.

Below are the technologies that we use:

01.CORAL – IRIS EPABX to support 128 interviewer stations for VoIP and MVoIP international lines.
02.A separate EPABX for India dialing with dedicated PRI to ensure DOT compliance and optimum voice clarity because of dedicated EPABX.
03.High-end CISCO router to ensure excellent voice clarity on our international lines.
04.Fully automatic recording server with an ability to record from every voice port that is available on the facility.
05.Zyxel network security and content filter to ensure full data security and prevent the network from external internet threats
06.Linksys switches and CAT 6 networking to ensure seamless connectivity.
07.IBM PCs with licensed version of the operating system, office suite, and security software for optimum station performance.
08.High‐end plantronics headsets with noise reduction, volume control, and mute functions.
09.Firewall and gateway to ensure data and client’s security.
10.All the licenses have been applied to run the operations smoothly according to the Indian Law.
11.Power back-up

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